Return to sender?
Return to excellence!
With Boomerang Returns, every return is a chance to turn disappointment into an opportunity to excel.
Complete
Boomerang Returns is the only WooCommerce plugin that handles the complete return cycle. Each return can have any, or all of the following steps:
- Request A self-service form for your customers.
- Return Physically return the items to your store.
- Refund Accurately pay back your customers.
- Restock Add the items back to your inventory.
Effortless
Managing returns shouldn’t be a hassle. With a dedicated returns section, you can easily handle any volume of returns. No more digging through individual orders – the state of each return case is clearly displayed, giving you great visibility into your returns process.
Flexible
Building your ideal returns workflow is easy with Boomerang Returns. Its intuitive configuration lets you tailor the process to your exact requirements. Effortlessly enable or disable steps, and automate tasks or maintain manual oversight for greater flexibility.
Make every return an opportunity for customer loyalty and repeated sales.
Feature Roundup
Core Return Management
- Complete return cycle management
- Dedicated returns section
- Clear visibility of case status
- Guest returns support
Customer-Facing Features
- Self-service return request form
- Customizable return policy
- Guest returns with order lookup
- Store credit option
Return Process Flexibility
- Automated or manual oversight
- Multiple return shipping methods
- External service API notification
Inventory Management
- Support for all product types
- Unsellable item marking
- Inventory update safeguards
Integration and Compatibility
- WooCommerce integration
- Payment gateway compatibility
- Stock management integration
Business Rules and Automation
- Configurable eligibility rules
- Automatic approval option
Admin Experience
- Intuitive case management
- Quick-view order details
Comprehensive Email System
- Multiple email types for different stages
- Customizable email templates
- Enable/disable individual emails
- HTML and plain text support
Refund Capabilities
- Partial refunds support
- Multiple refund methods
- Automatic calculations
- Configurable return fee
- Over-refunding prevention
- Complex refund scenario handling
Customization and Branding
- Customizable return form
- Editable email templates
- CSS customization options
- Custom field addition